Meet the Team

Supporting your success with a team of franchise industry veterans

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Michael Marcantonio

Chief Executive Officer

Michael Marcantonio has served as our Chief Executive Officer since July 2011, also served as our President from July 2011 to June 2012, and our Chief Strategy Officer from January 2009 to June 2011. He has served as the Director and Chief Executive Officer of KKP Canada, located in Plymouth, Michigan, since August 2016. He has also served as Chief Executive Officer of AF Holdings, located in Plymouth, Michigan, since December 2012. He has also served as the Manager of AFB IP Holdings, located in Plymouth, Michigan, since July 2011. He served as SGO’s Manager, in Middle River, Maryland, from December 2011 to December 2019 and SGO’s Chief Executive Officer from November 2012 to December 2019. He served as Chief Executive Officer of Alliance Brands Staffing LLC (“ABS”), in Plymouth, Michigan, from September 2013 to December 2019. He is the founder and has served as President of MKM Ventures LLC, an investment company located in Ann Arbor, Michigan, since February 2002.

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Ramon Palmer, Jr.

President - Sign & Graphics Division

Ramon Palmer, Jr. has served as our President since January 2020. Prior to that he served as SGO’s President, in Middle River, Maryland, from February 2012 to December 2019. He also served as President of our Sign & Graphics Division from June 2012 to December 2016. From November 2010 to February 2012, he was President and Chief Executive Officer of Signs by Tomorrow – USA Inc. (“SBTUSA”)in Columbia, Maryland.

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Michael Cline

Vice President Franchise Development

Michael Cline has served as our Vice President Franchise Development since January 2020. Prior to that he served as SGO’s Vice President of Franchise Development, in Middle River, Maryland, from January 2015 to December 2019, and was previously SGO’s Director of Franchise Development from February 2012 to January 2015. Mr. Cline also previously held the same positions with us, until his responsibilities with us ended in December 2016. Prior to that, he was the Director of Franchise Development for SBT-USA in Columbia, Maryland from October 2007 to February 2012.

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Burke Cueny

Vice President Marketing & Communications - Sign & Graphics Division

Burke Cueny has served as our Vice President Marketing & Communications since January 2020. Prior to that he served as SGO’s Vice President of Marketing & Communications, in Middle River, Maryland, from October 2015 to December 2019. He also provided services to our Sign & Graphics Division from October 2015 to December 2016. From November 1999 to October 2015, he was Managing Director, Partner of RocketScience Marketing, Inc. located in Pontiac, Michigan.

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Stephen Hoyle

Vice President Franchise Services - Sign & Graphics Division

Stephen Hoyle has served as our Vice President Franchise Services since January 2020. He served as SGO’s Vice President of Franchise Services, in Middle River, Maryland, from January 2019 to December 2019, and prior to that was Senior Director of Franchise Services from August 2017 to December 2018, and Director of Franchise Services from February 2012 to July 2017. Mr. Hoyle was also our Director of Franchise Services from February 2012 to December 2016. Prior to that, he was the Director of Franchise Services for SBT-USA, in Columbia, Maryland, from March 2011 to February 2012. Mr. Hoyle was Director of Training for SBT-USA from February 1995 to February 2011.

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John Castillo

Vice President Operations - Sign & Graphics Division

John Castillo has served as our Vice President Operations since January 2020. He also served as SGO’s Vice President of Field Operations, in Middle River, Maryland, from January 2019 to December 2019, and prior to that was Senior Regional Director from January 2014 to December 2018. Prior to that, he was our Regional Director from June 2000 to January 2014.

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Tom Hutchinson

Vice President Sales & Training - Sign & Graphics Division

Thomas Hutchinson has served as our Vice President Sales & Training since January 2020. He served as SGO’s Vice President of Sales & Training in Middle River, Maryland from March 2019 to
December 2019. Prior to that he was a Managing Director of The HGH Group in Cambridge, Maryland from September 2017 to February 2019. Previously he served as Vice President of Strategic Initiatives for Qlarant in Easton, Maryland from October 2015 to August 2017 and Vice President of Sales & Marketing for iVantage in Portland, Maine from November 2012 to September 2015

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Mike Miller

Franchise Development Manager

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Steve Phelps

Franchise Development Manager

Jim Flaherty

Franchise Development Manager